7acb Privacy Policy

1. What Personal Data We Collect

7acb collects personal data across several categories depending on the features you use and your relationship with the platform. The primary categories are set out below:

3. How We Use Your Personal Data

7acb uses the personal data we collect for specific, clearly defined purposes. We do not process your data for any purpose incompatible with those stated below:

• Account management: to create, administer, and maintain your 7acb player account, including processing login credentials, account settings, and preference updates.
• Identity verification (KYC): to confirm you meet the minimum age of 21 years and to verify the accuracy of the personal information you provided, in compliance with AML and responsible gaming obligations.
• Payment processing: to facilitate deposits from and withdrawals to your registered bKash, Nagad, Rocket, Upay, or bank account, and to investigate payment disputes or discrepancies.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and collusion, including automated monitoring that flags unusual betting patterns for manual review.
• Responsible gaming: to monitor your gambling activity against self-set deposit and session limits, deliver reality-check notifications during game sessions, and process self-exclusion requests promptly.
• Customer support: to respond to queries, complaints, and requests sent to [email protected], and to maintain communication records to support dispute resolution and service improvement.
• Marketing communications: to send you promotional offers, bonus notifications, and seasonal promotions such as Eid bonuses and BPL cricket betting offers by email or in-platform notification. You may opt out at any time by contacting [email protected].

7acb does not use your personal data for fully automated decision-making that produces legal or similarly significant effects without human oversight. Where automated systems flag an account for review, a member of the 7acb team always conducts a manual review before any consequential action is taken.

5. Sharing Your Personal Data

7acb does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited circumstances, and only with parties bound by appropriate data handling obligations:

• Payment service providers: transaction-specific data is transmitted to bKash, Nagad, Rocket, Upay, or bank gateways solely to execute your payment instruction. Providers receive only the data necessary to process the specific transaction.
• Game content providers: when you play a game provided by a third-party studio such as Pragmatic Play, Evolution Gaming, or Spribe, your account identifier and session token are shared with that provider to authenticate your game session. Providers do not receive your full identity or payment data.
• Fraud detection and AML compliance partners: anonymised or pseudonymised transaction and behavioural data may be shared with third-party fraud prevention and AML screening services. These partners act as processors and are contractually prohibited from using your data for any other purpose.
• Law enforcement and regulatory authorities: 7acb may disclose personal data to law enforcement agencies or regulatory authorities when required by applicable law, court order, or lawful regulatory instruction. Where legally permissible 7acb will notify the affected player of such disclosure.

Outside of the circumstances listed above, 7acb will not disclose your personal data to any third party without your explicit prior consent. If we intend to use your data for any new purpose not described in this Policy we will notify you and obtain fresh consent before proceeding.

7. Data Retention

7acb retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. General retention periods: active account data is retained for the full duration of the account relationship plus a minimum of five years after account closure; KYC verification documents are retained for a minimum of five years from the date of the last transaction; transaction records are retained for a minimum of five years from the date of the transaction; customer support records are retained for three years from the last interaction.

When personal data is no longer required and has reached the end of its applicable retention period, 7acb will securely delete or anonymise it so that it can no longer be linked to an identifiable individual. Where full deletion is not technically possible, 7acb will isolate the data from further processing until deletion becomes possible.

9. Your Data Rights

As a 7acb player you have the following rights in relation to your personal data. To exercise any of these rights contact 7acb at [email protected]. We will respond to all valid requests within 30 days of receipt:

• 👁️Right of access: request a copy of all personal data 7acb holds about you, together with information about how that data is used and with whom it has been shared.
• ✏️Right to rectification: if any personal data 7acb holds about you is inaccurate or incomplete you have the right to request correction. Basic account details can be updated via your account settings; document-based corrections require support team assistance.
• 🗑️Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing was unlawful. This right is subject to legal retention obligations that may prevent immediate deletion.
• 🚫Right to restrict processing: request that 7acb restrict processing of your personal data in certain circumstances, for example while the accuracy of contested data is being verified or while an objection to processing is being assessed.
• 📦Right to data portability: receive a copy of your personal data in a structured, commonly used, machine-readable format, and transmit it to another service provider where technically feasible and legally permissible.
• ↩️Right to withdraw consent: where 7acb processes your data on the basis of consent you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights submit a written request to [email protected] from the email address registered on your 7acb account. 7acb may ask you to verify your identity before processing the request. Where a request is refused 7acb will explain the reason in writing.

11. Third-Party Links

The 7acb platform may reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi. 7acb does not control the privacy practices of those third parties and is not responsible for the content of their privacy policies or the way they handle your data. If you interact with a third-party provider's content on the 7acb platform we encourage you to review the relevant provider's privacy policy directly. This Privacy Policy applies solely to data collected and processed by 7acb in connection with the operation of 7acb.vip.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7acb handles your personal data, please contact us in writing. 7acb aims to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 30 days.